Recreativos Jubelmar, a distributor of gaming machines in Castilla La Mancha, is faced with the need to increase security and access controls to its gaming halls to comply with the regulations relating to the sector.
To achieve this, it has installed dasGate’s facial biometrics platform in all four gambling halls to reinforce security controls, minimize the risk of underage and prohibited gamblers, and provide customers with an exceptional access experience.
KPIS
- +38.000 accesses in 5 months
- +2.000 registered players
- 7 minors rejected
- 1 banned rejected
The challenge: complying with gambling regulation
The solution: a streamlined, intuitive access management system
During the process, the integrity of the identity document is verified, that the person is the holder of this document and that they are of legal age.
After registration, the player presents himself at the lounge and access in through facial recognition, providing a very comfortable and agile user experience.
"We initially tested a fingerprint control system, but when we discovered the facial recognition solution, we liked it and decided to try it simultaneously. There is no comparison. It's a much more agile system and has never given us problems. It works very well.”
The result: improved safety and comfort in the gambling halls
- Verify the identity of players.
- Advance in the digitalization and centralization of the gaming halls.
- Unassisted access control, improving its reliability.
- Improve customer service.
- Reduce to zero the possibility of an ineligible person being able to carry out gambling activities.
"The guys in the lounge are delighted with the system. The registration is very agile, there have been no incidents, and the customers like using it".
